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Labor Day Transformer Explosion:

Early this morning the Transformer outside the Thousand Oaks building exploded with great force. We are on generator at the moment but we did lose some equipment as a result of the power disturbance. Most customers are online at this time, but we are replacing equipment for the few people who were impacted. No data was lost, just fried Power Supplies.

UPDATE: We continue to be on generator and are told by SoCal Edision that we may be for 48/72 hours. All customers are online. All servers, switches or UPS systems that suffered damage have been replaced with spares. If you still have a problem please contact us at the normal support numbers or

Being on generator is not a problem. We have plenty of resources nearby since the outage is restricted to our immediate area.

UPDATE 09/02: The generator is off but on standby. We are on temp power from SoCal Edision while they dig up the conduits around the transformer. Evidently the conduits are completely destroyed and they are retrenching. Those people are out there in the heat dealing with it, while we sit in our air-conditioned NOC.

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