February 7, 2006
PixelGate Inc's postal address is:
733 Lakefield Road, Bldg A
Westlake Village, CA 91361
We can be reached via e-mail at [email protected] or you can reach PixelGate Customer Support Services by telephone at (805) 446-6254.
Information Recorded and Use:
a) Personal Information
During the Registration Process for creating a PixelGate account, we request your name, postal address, telephone number and email address. You will also be asked to choose a unique username and a password, which will be used solely for the purpose of providing access to your PixelGate services.
b) Account Usage Details
Your account usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the services and to help us provide you the best possible service.
c) Contents of your Account
We store and maintain files, documents, webpages, emails and other data stored in your account at our facilities in the United States or any other country. Use of PixelGate Services signifies your consent to such transfer of your data outside of your country.
In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your account. Hence your files and data may remain on our servers even after deletion or termination of your account. We assure you that the contents of your account will not be disclosed to anyone not employed or directly contracted by PixelGate for the specific purpose of maintaining those services .
Unlike some of our competitors, we do not process the contents of your account for serving targeted advertisements.
d) Financial Information
In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of a PCI compliant Payment Gateway Service Provider such as Authorize.Net. Such services may require us to request new or updated payment data as your account status changes or your payment data becomes out of date.
e) Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the websites, track visitor's movements and to improve our website.
We use primarily temporary and sometimes permanent cookies to enhance your experience of our services. Temporary cookies will be removed from your computer each time you close your browser. Permanent cookies can usually be cleared using the privacy protection of your browsers. If you have turned cookies off, you may not be able to use registered areas of the websites.
g) Links from our website
Like any responsible system administrator, we maintain server logs which shows who logged in for particular servics along with IP identification and timestamps. Email server logs may also contain such information as the sender, recipient, subject and disposition (delivered, quarantined, etc). These are used to diagnose problems, provision resources, and verify functionality of our services. Logs are periodically purged unless required to be saved by applicable government laws or order.
Children's Online Privacy Protection
In compliance with the Children's Online Privacy Protection Act of 1998, PixelGate does not collect Personal Information from users who are under 13 years of age. Since it is necessary to provide Personal Information for creating a PixelGate account, we do not provide our services to persons below 13 years of age.
With whom we share Information
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees or contractors managing this information for purposes of contacting you or providing the services you have requested.
We may share generic aggregated demographic information or statistics not linked to any Personal Information regarding visitors and users with our business partners and advertisers.
Please be aware that as an Internet Service Provider, laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of their accounts to the local law enforcement authorities under specifically defined circumstances.
How secure is your Information
We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your account. Access to your name and email address is restricted to our employees who need to know such information in connection with our services and are bound by confidentiality obligations.
Your Choice in Information Use
Accessing, Updating and Removing Personal Information
We provide users with access to their personally identifiable information. Users may correct, update or remove any such personally identifiable information either through their PixelGate account or by contacting PixelGate Customer Support Services. Such changes may take up to 48 hours to take effect.
Notification of Changes